Getting Started
- What is the app TGCT & Me and who is it for?
- What does the TGCT & Me App do?
- Which devices and operating systems does the app support?
- Is the TGCT & Me app free to use?
- How do I create an account?
- How do I log in for the first time?
Account & Access
- How do I reset my password?
- I can’t log in - what should I do?
- I’m not receiving a verification or reset email, what do I do?
- How do I update my account details?
- How do I delete or deactivate my account?
- How do I update/change my email?
Using the Application
Technical Troubleshooting
- The app won't open or crashes - What should I do?
- The app is slow or not responding - What should I do?
- I’m seeing an error message - what does it mean?
- My data is not saving or syncing, what do I do?
- How do I update the app?
- How do I contact support?
Privacy
Using the App Safely
- Is this app intended as a treatment for TGCT?
- What should I do if I experience problems using the app?
- What should I do if I experience an adverse event or safety issue as a result of using this app?
- What are the risks associated with this app?
- What should I do if I experience a medical emergency while using this app?